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When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion.

Dale Carnegie

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Dale Carnegie
Age: 66 †
Born: 1888
Born: November 24
Died: 1955
Died: November 1
Biographer
Motivational Speaker
Psychologist
Teacher
Writer
Maryville
Missouri
Dale Breckenridge Carnegie
Dale Harbison Carnagey
Dale Harbison Carnegie
Emotional
Emotion
Relationship
Humanity
Remember
Dealing
People
Logic
Conflict
Creatures

More quotes by Dale Carnegie

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Don't be afraid to give your best to what seemingly are small jobs. Every time you conquer one it makes you that much stronger. If you do the little jobs well, the big ones will tend to take care of themselves.
Dale Carnegie
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The way to defeat fear: decide on a course of conduct and follow it. Keep so busy and work so hard that you forget about being afraid.
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Arouse in the other person an eager want.
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People rarely succeed unless they have fun in what they are doing.
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Put a 'stop-loss' order on your worries. Decide just how much anxiety a thing may be worth- and refuse to give it any more.
Dale Carnegie
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Talk in terms of the other person's interests.
Dale Carnegie
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Begin with praise and honest appreciation. Call attention to people's mistakes indirectly. Talk about your own mistakes before criticizing the other person. Ask questions instead of giving direct orders. Make the fault easy to correct. Make the other person happy about doing what you suggest.
Dale Carnegie
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The sure-thing boat never gets far from shore.
Dale Carnegie
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Don't criticize, condemn or complain. Constantly criticizing, condemning and complaining is what breaks most relationships. Instead of criticizing and condemning, figure out how you can solve the problem together. Instead of focusing on blaming the other person for what they did wrong, focus on how you can avoid the problem next time.
Dale Carnegie
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Talk about your own mistakes before criticizing the other person.
Dale Carnegie
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Perhaps you will forget tomorrow the kind words you say today, but the recipient may cherish them over a lifetime.
Dale Carnegie
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Once I did bad and that I heard ever. Twice I did good, but that I heard never.
Dale Carnegie
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Ask questions instead of giving direct orders.
Dale Carnegie
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One of the most tragic things I know about human nature is that all of us tend to put off living. We are all dreaming of some magical rose garden over the horizon instead of enjoying the roses that are blooming outside our windows today.
Dale Carnegie
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Give your problem all the thought you possibly can before a solution is reached. But when the matter is settled and over with, worry not at all.
Dale Carnegie
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The words Think and Thank are inscribed in many of the Cromwellian churches of England. These words ought to be inscribed in our hearts, too: Think and Thank. Think of all we have to be grateful for, and thank God for all our boons and bounties.
Dale Carnegie
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Is enthusiasm important in selling? Yes, genuine, heartfelt enthusiasm is one of the most potent factors of success in almost any undertaking.
Dale Carnegie
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So if you aspire to be a good conversationali st, be an attentive listener.
Dale Carnegie
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Even in such technical lines as engineering, about 15% of one's financial success is due one's technical knowledge and about 85% is due to skill in human engineering, to personality and the ability to lead people.
Dale Carnegie
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Many people think that if they were only in some other place, or had some other job, they would be happy. Well, that is doubtful. So get as much happiness out of what you are doing as you can and don't put off being happy until some future date.
Dale Carnegie