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When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion.
Dale Carnegie
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Dale Carnegie
Age: 66 †
Born: 1888
Born: November 24
Died: 1955
Died: November 1
Biographer
Motivational Speaker
Psychologist
Teacher
Writer
Maryville
Missouri
Dale Breckenridge Carnegie
Dale Harbison Carnagey
Dale Harbison Carnegie
People
Logic
Conflict
Creatures
Emotional
Emotion
Relationship
Humanity
Remember
Dealing
More quotes by Dale Carnegie
Monotony reveals our limitations.
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You have it easily in your power to increase the sum total of this world's happiness now. How? By giving a few words of sincere appreciation to someone who is lonely or discouraged. Perhaps you will forget tomorrow the kind words you say today, but the recipient may cherish them over a lifetime.
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Talk in terms of the other person's interests.
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Each party should gain from the negotiation.
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People do things for their reasons, not ours. So find their reasons.
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When you're afraid keep your mind on what you have to do. And if you have been thoroughly prepared you will not be afraid.
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Ask questions instead of giving direct orders.
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Begin with praise and honest appreciation.
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Appreciation is the legal tender that all souls enjoy.
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Much of the best work of the world has been done against seeming impossibilities.
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If you disagree with them you may be tempted to interrupt. But don't. It is dangerous. They won't pay attention to you while they still have a lot of ideas of their own crying for expression. So listen patiently and with an open mind.
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The sure-thing boat never gets far from shore.
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If you want to be enthusiastic, act enthusiastic.
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Your smile brightens the lives of all who see it.
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Almost all the progress ever made in human thought has been made by the Doubting Thomas's, the questioners, the challengers, the show-me crowd.
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The ability to speak well is the shortcut to distinction.
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Is enthusiasm important in selling? Yes, genuine, heartfelt enthusiasm is one of the most potent factors of success in almost any undertaking.
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There is only one way under high heaven to get anybody to do anything. Did you ever stop to think of that? Yes, just one way. And that is by making the other person want to do it.
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One of the most tragic things I know about human nature is that all of us tend to put off living. We are all dreaming of some magical rose garden over the horizon instead of enjoying the roses that are blooming outside our windows today.
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Check up each week on the progress you are making. Ask yourself what mistakes you have made, what improvement, what lessons you have learned for the future.
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