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Don't treat your customers like a bunch of purses and wallets.

Chris Brogan

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Chris Brogan
Age: 54
Born: 1970
Born: April 1
Author
Writer
Wallets
Purses
Treat
Customers
Treats
Bunch
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Bravery comes when you commit to doing the work.
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People who connect and build fluid relationships are trust agents.
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When the people who support and are a part of your community, the community you have the pleasure and power and opportunity to serve, that's where all the best business happens.
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What's required is a kind of social media sherpa, who can find you the audience you seek, who can reach to them on the platforms where they are already congregating, and who can help promote in tasteful ways that fit the sensitivities of the networks where your audiences are found.
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In a way, the web is like your Hollywood agent: It speaks for you whenever you are not around to comment
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Mission + tools. That’s really what it takes to have focus...you fail at focus because whatever you are trying to focus on isn’t important enough to you.
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Never try to be a thought leader. There's no value in that. Instead, try to add value.
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Any opportunity to be helpful is an opportunity to earn money.
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The difference between PR and social media is that PR is about positioning, and social media is about becoming, being and improving.
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Raise up the people beside you & quit worshipping those above you.
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There's no value to working hard on being really popular.
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Fear is at the heart of most of our worst choices.
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Walt Disney believed in himself instead of worrying what others were saying.
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You can't fake community, you can't force it, either.
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Complexity serves nothing but our ego. Be able to say what you do in a way that people can understand.
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Your day is your week is your month is your year.
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Cultivate visibility because attention is currency.
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While face-to-face is just as important as it ever was, now that we've got all kinds of new tools, let us tighten bonds in between those in-person moments.
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You might be the little drummer boy, worried that what you have to say isn't worthy. Everyone has something to contribute, especially if you remember to be the real you and not a copy of others you feel are successful.
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We exist to serve our community. That's the most important mind-set to maintain.
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