Quote

Success emerges from the quality of the decisions we make and the quantity of luck we receive. We can't control luck. But we can control the way we make choices.

Chip Heath

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Chip Heath
Age: 61
Born: 1963
Born: July 19
Author
Writer
Make
Decisions
Luck
Control
Decision
Choices
Quality
Emerges
Success
Quantity
Way
Receive

More quotes by Chip Heath

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To make our communications more effective, we need to shift our thinking from What information do I need to convey? to What questions do I want my audience to ask?
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The first problem of communication is getting people's attention.
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Anger prepares us to fight and fear prepares us to flee.
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What questions do I want my audience to ask?
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What’s broken, and how do we fix it?
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Once we know something, we find it hard to imagine what it was like not to know it.
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Grit is not synonymous with hard work. It involves a certain single-mindedness. An ungritty prison inmate will mount a daring new escape attempt every month, but a gritty prison inmate will tunnel his way out one spoonful of concrete at a time. Grit
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Just look for a strong beginning and a strong ending and get moving.
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The Curse of Knowledge: when we are given knowledge, it is impossible to imagine what it's like to LACK that knowledge.
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When you’re at the beginning, don’t obsess about the middle, because the middle is going to look different once you get there.
Chip Heath
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Mental simulation is not as good as actually doing something. But it's the next best thing. And the right kind of a story is a simulation.
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The more hooks an idea has, the better it will cling to memory.
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Change is hard because people wear themselves out. And that’s the second surprise about change: What looks like laziness is often exhaustion.
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Most analysts are SO SMART and have amazing ideas, but they can't convey their genius ideas to others.
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The Aha! experience is much more satisfying when it's preceded by the huh experience.
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What’s working, and how can we do more of it?
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Stories are flight simulators for our brains.
Chip Heath