Learning professionals need to be thinking about creating learning experiences rather than learning content

The incredible expansion of mobile technologies is another important factor that will both drive and support the deployment of workplace learning tools and systems in the areas of performance support, particularly, but also in areas such as expert location, crowdsourcing-based problem solving and others.

Some learning and talent professionals, together with some organisations, are finding it a challenge to make changes from these age-old HR and learning practices. However, it is inevitable that they will need to adopt new ways of learning to support new ways of working sooner rather than later.