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Simply giving employees a sense of agency- a feeling that they are in control, that they have genuine decision-making authority - can radically increase how much energy and focus they bring to their jobs.

Charles Duhigg

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Charles Duhigg
Age: 50
Born: 1974
Born: January 1
Journalist
Writer
New Mexico
United States
Feeling
Genuine
Making
Increase
Energy
Authority
Jobs
Simply
Sense
Focus
Radically
Feelings
Control
Employees
Giving
Bring
Employee
Much
Decision
Agency

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It is facile to imply that smoking, alcoholism, overeating, or other ingrained patters can be upended without real effort. Genuine change requires work and self-understanding of the cravings driving behaviours.
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There’s something really powerful about groups and shared experiences. People might be skeptical about their ability to change if they’re by themselves, but a group will convince them to suspend disbelief. A community creates belief.
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Self-discipline has a bigger effect on academic performance than does intellectual talent.
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The biggest moment of flexibility in our shopping habits is when we have a child, because when you think about it, all of your old routines sort of go out the window, and suddenly a marketer can come in and sell you new kinds of things.
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At some point, if you're changing a really deep-seated behavior, you're going to have a moment of weakness.
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Habits are malleable throughout your entire life.
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Willpower isn’t just a skill. It’s a muscle, like the muscles in your arms or legs, and it gets tired as it works harder, so there’s less power left over for other things.
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Between calculated risk and reckless decision-making lies the dividing line between profit and loss.
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Champions don’t do extraordinary things. They do ordinary things, but they do them without thinking, too fast for the orther team to react. They follow the habits they’ve learned.
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Belief is easier when it occurs within a community.
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Once you understand that habits can change, you have the freedom and the responsibility to remake them. Once you understand that habits can be rebuilt, the power of habit becomes easier to grasp and the only option left is to get to work.
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For a habit to stay changed, people must believe change is possible.
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Some say because music is as much about personal expression as listening pleasure, sharing is integral to why songs have value in the first place.
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Hiding what you know is sometimes as important as knowing it.
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Companies aren’t families. They’re battlefields in a civil war.
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Typically, people who exercise start eating better and becoming more productive at work. They smoke less and show more patience with colleagues and family. They use their credit cards less frequently and say they feel less stressed. It's not completely clear why. But for many people, exercise is a keystone habit that triggers widespread change.
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There's a natural instinct embedded in friendship, a sympathy that makes us willing to fight for someone we like when they are treated unjustly.
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Change might not be fast and it isn't always easy. But with time and effort, almost any habit can be reshaped.
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Rather, to change a habit, you must keep the old cue, and deliver the old reward, but insert a new routine.
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When people have a willpower failure, it's because they haven't anticipated a situation that's going to come along.
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