Quote

Never criticize, condemn or complain in a conversation with a customer or prospect.

Brian Tracy

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Brian Tracy
Age: 80
Born: 1944
Born: January 5
Entrepreneur
Motivational Speaker
Writer
Customers
Conversation
Prospect
Never
Condemn
Customer
Complain
Criticize
Complaining
Selling

More quotes by Brian Tracy

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There is never enough time to do everything, but there is always enough time to do the most important thing.
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Refuse to criticize, condemn, or complain. Instead, think and talk only about the things you really want.
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Your mind will always try to complete what it pictures, so always picture success no matter haw badly things are going at the moment.
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Expect wonderful things to happen to you. Get up each morning and say 'I believe something wonderful is going to happen to me today.'
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Self-discipline is a great time-saver it is the ability to make yourself work on only those things that are most important to you.
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Act with purpose, courage, confidence, competence and intelligence until these qualities 'lock in' to your subconscious mind.
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Start with a picture of your goal as already achieved in the future, and work back to the present. Imagine the steps that you would have taken to get from where you are now to where you want to be.
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Manage by objectives. Tell people exactly what you want them to do and then get out of their way.
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Self-esteem and self-love are the opposites of fear the more you like yourself, the less you fear anything.
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Aspire greatly anything less than a commitment to excellence becomes an acceptance of mediocrity.
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Financial security and independence are like a three-legged stool resting on savings, insurance and investments
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Act as if you were already the person you want most to be.
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You are the architect of your own destiny you are the master of your own fate you are behind the steering wheel of your life. There are no limitations to what you can do, have, or be. Except the limitations you place on yourself by your own thinking.
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After every difficulty, ask yourself two questions: 'What did I do right?' and 'What would I do differently?
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Failure is an absolute prerequisite for success. You learn to succeed by failing.
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When you allow yourself to begin to dream big dreams, creatively abandon the activities that are taking up too much of your time, and focus your inward energies on alleviating your main constraints, you start to feel an incredible sense of power and confidence.
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Goals allow you to control the direction of change in your favor.
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If rejection destroys your self-esteem, you're letting others hold you as an emotional hostage.
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The tragedy is that everyone thinks they already have goals. But what they really have are hopes and wishes.
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There are no prizes for average performance.
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