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You keep customers by delivering on your promises, fulfilling your commitments and continually investing in the quality of your relationships.

Brian Tracy

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Brian Tracy
Age: 80
Born: 1944
Born: January 5
Entrepreneur
Motivational Speaker
Writer
Promise
Delivering
Quality
Continually
Keep
Fulfilling
Promises
Investing
Customers
Relationships
Commitment
Commitments

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You can become an even more excellent person by constantly setting higher and higher standards for yourself and then by doing everything possible to live up to those standards.
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Intellectual capital is the most valuable of all factors of production.
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It's the risk takers that move the human race forward.
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If you envy successful people, you create a negative force field of attraction that repels you from ever doing the things that you need to do to be successful. If you admire successful people, you create a positive force field of attraction that draws you toward becoming more and more like the kinds of people that you want to be like.
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Develop an 'attitude of gratitude.' Say thank you to everyone you meet for everything they do for you
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Only about 2 percent of people can work entirely without supervision. We call those people 'leaders'. This is the kind of person you are meant to be and that you can be, if you decide to be.
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Make a commitment today to something bigger and more important than yourself.
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People create their own success by learning what they need to learn and then by practicing it until they become proficient at it.
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Stop talking about the problem and start thinking about the solution.
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The great breakthrough in your life comes when you realize that you can learn anything you need to learn to accomplish any goal that you set for yourself. This means there are no limits on what you can be, have or do.
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Willpower is essential to the accomplishment of anything worthwhile.
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Personal development is your springboard to personal excellence. Ongoing, continuous, non-stop personal development literally assures you that there is no limit to what you can accomplish.
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Aristotle once said that wisdom (the ability to make good decisions) is a combination of experience plus reflection. The more time that you take to think about your experiences, the more vital lessons you will gain from them.
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Poor or fuzzy communications are major time-wasters. Take the time to be crystal-clear in your communications with others.
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Eat that frog! If you have to eat 3 frogs, eat the biggest and uggliest one first.
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Success is goals, everything else is commentary.
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Economists say the inability to delay gratification is a primary predictor of economic failure in life.
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The only thing that you can never have too much of is love.
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The fastest way to improve your relationships is to make others feel important in every way possible.
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Live your life in every way to earn and keep the respect of the people you respect.
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