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You keep customers by delivering on your promises, fulfilling your commitments and continually investing in the quality of your relationships.

Brian Tracy

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Brian Tracy
Age: 80
Born: 1944
Born: January 5
Entrepreneur
Motivational Speaker
Writer
Relationships
Commitment
Commitments
Promise
Delivering
Quality
Continually
Keep
Fulfilling
Promises
Investing
Customers

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Learn from the experts. Study successful men and women and do what they do and you'll be successful too.
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Positive thinkers think and talk continually about solutions, and negative thinkers continually talk and think about problems. Keep your mind solution-focuse d rather than problem- focused.
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The future belongs to the risk-takers, not the comfort-seekers .
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And I love to speak - I am very good at it. And if you love to do something, you're very good at it, and also you are paid well, why would you not do it? Why would you stop?
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Think of yourself as a resource to your clientsan advisor,counselor,mentor and friend.
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Your greatest resource is your time.
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Telling is not selling never make a statement if you can phrase it in the form of a question.
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Everybody does the things that top people do occasionally. Top people do these things all of the time.
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Avoid negative people at all costs. They are the greatest destroyers of self-confidence and self-esteem.
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What would you dare to dream if you knew you wouldn't fail?
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You begin to fly when you let go of self-limiting beliefs and allow your mind and aspirations to rise to greater heights.
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Every single moment shapes our future. Be intentional. Live on purpose!
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Take complete control over the messages you allow into your conscious mind.
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Refuse to compromise what you know to be right for anyone or anything.
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If you could find out what the most successful people did in any area and then you did the same thing over and over, you'd eventually get the same result they do.
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Persistence is self-discipline in action.
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If rejection destroys your self-esteem, you're letting others hold you as an emotional hostage.
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You do not need to be different from who you are. You only need to be more of the person you already are.
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There is an interesting point about the price of success: It must always be paid in full-and in advance. Everyone wants to be successful. Everyone wants to be healthy, happy, thin, and rich. But most people are not willing to pay the price.
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Accept complete responsibility both for understanding and for being understood.
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