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You keep customers by delivering on your promises, fulfilling your commitments and continually investing in the quality of your relationships.

Brian Tracy

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Brian Tracy
Age: 80
Born: 1944
Born: January 5
Entrepreneur
Motivational Speaker
Writer
Customers
Relationships
Commitment
Commitments
Promise
Delivering
Quality
Continually
Keep
Fulfilling
Promises
Investing

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Communication is a skill that you can learn. It's like riding a bicycle or typing. If you're willing to work at it, you can rapidly improve the quality of every part of your life.
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To be truly happy, you need a clear sense of meaning and purpose in life.
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You can have more, be more and do more because you can change the person you are.
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Never criticize, condemn or complain in a conversation with a customer or prospect.
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Lack of planning is the cause of most failures.
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The quality of your life is determined by how you feel at any given moment.How you feel is determined by how you interpret what is happening around you,not by the the events themselves.
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I believe in the perfect outcome in every area of my life! Expect to be successful! Expect to win!
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Dare to go forward. Courage is the mark of greatness in leadership
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Never consider the possibility of failure as long as you persist, you will be successful.
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You begin to fly when you let go of self-limiting beliefs and allow your mind and aspirations to rise to greater heights.
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Winners make a habit of manufacturing their own positive expectations in advance of the event.
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It's the risk takers that move the human race forward.
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Resolve to be a master of change rather than a victim of change.
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Every great leap in life comes after you have made a clear decision of some kind.
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Great genius you already have. The super conscious mind is invariably triggered by definition, and by decisiveness.
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Your biggest opportunity probably lies under your own feet, in your current job, industry, education, experience or interests.
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It's astonishing how many business owners are terrified of selling. Salespeople who see the most people a day are the highest paid regardless of the economy.
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Goals allow you to control the direction of change in your favor.
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Combine your mental images with the emotion of desire to accelerate their realization.
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The fundamental glue that holds any relationship together is trust.
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