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When you lose a customer, it can be tempting to tell each other, That customer's not very sharp. They just made the wrong decision.

Bill Gates

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Bill Gates
Age: 69
Born: 1955
Born: October 28
Actor
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Computer Scientist
Entrepreneur
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Inventor
Investor
Philanthropist
Programmer
Writer
Seattle
Washington
William Gates
William Henry Gates III
William Henry
III Gates
William Henry Bill Gates III
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More quotes by Bill Gates

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You have to be willing to see that sometimes the governments of these poor countries don't come through. You have to think about that as a constraint. How do you help them be better? How do you come up with things that actually work, even in those tough situations.
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The Internet will help achieve friction free capitalism by putting buyer and seller in direct contact and providing more information to both about each other.
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On my desk I have three screens, synchronized to form a single desktop. I can drag items from one screen to the next. Once you have that large display area, you'll never go back, because it has a direct impact on productivity.
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We paired this announcement of the R&D [commitment] with the so-called Breakthrough Energy Coalition, which is 27 [major investors] saying, Hey, we'll put significant money into [energy innovations] when they're ready to spin out probably into startup companies.
Bill Gates
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I'm certainly well taken care of in terms of food and clothes ... Money has no utility to me beyond a certain point. Its utility is entirely in building an organization and getting the resources out to the poorest in the world.
Bill Gates
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Eradications are special. Zero is a magic number. You either do what it takes to get to zero and you're glad you did it or you get close, give up and it goes back to where it was before, in which case you wasted all that credibility, activity, money that could have been applied to other things.
Bill Gates
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The malaria parasite has been killing children and sapping the strength of whole populations for tens of thousands of years. It is impossible to calculate the harm malaria has done to the world.
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We win because we hire the smartest people. We improve our products based on feedback, until they're the best. We have retreats each year where we think about where the world is heading.
Bill Gates
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[Smart] is an elusive concept. There's a certain sharpness, an ability to absorb new facts. To ask an insightful question. To relate to domains that may not seem connected at first. A certain creativity that allows people to be effective.
Bill Gates
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A first-generation fortune is the most likely to be given away, but once a fortune is inherited it's less likely that a very high percentage will go back to society.
Bill Gates
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Your most unhappy customers are your greatest source of learning.
Bill Gates
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Microsoft Research has a thing called the Sense Cam that, as you walk around, it's taking photos all the time. And the software will filter and find the ones that are interesting without having to think, 'Let's get out the camera and get that shot.' You just have that, and software helps you pick what you want.
Bill Gates
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So we can simulate Richter-10 earthquakes. We simulate 70-foot waves coming into these things. Very cool. We basically say no human should ever be required to do anything, because if you judge by Chernobyl and Fukushima, the human element is not on your side.
Bill Gates
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I think there certainly was a milestone in the '90s with regards to the Internet achieving critical mass. There were several magical factors that came together: the creation of HTML by Tim Berners-Lee, the drop in the price of communications, and all the PCs out there that you could put this software into.
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The world won't care about your self-esteem. The world will expect you to accomplish something BEFORE you feel good about yourself.
Bill Gates
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More and more software would just increase the number of tasks that the computer would help solve.
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People are building the software and so having the pieces be such that a single person understands all the tradeoffs and everything that's going on in a piece is extremely valuable. It avoids getting into an experimental mode where you're just trying things out. That never works.
Bill Gates
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Who decides what's in Windows? The customers who buy it.
Bill Gates
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In 1990, one in 10 children died before the age of five. That's now down to one in 20, and vaccines were the single biggest factor in that. Had it stayed at 10 percent, 122 million more children would have died.
Bill Gates
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Software substitution, whether it's for drivers or waiters or nurses ... it's progressing. ... Technology over time will reduce demand for jobs, particularly at the lower end of skill set. ... 20 years from now, labor demand for lots of skill sets will be substantially lower. I don’t think people have that in their mental model.
Bill Gates