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Get face time with the customers.
Anne M. Mulcahy
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Anne M. Mulcahy
Age: 72
Born: 1952
Born: October 21
Businessperson
Chief Executive Officer
Rockville Centre
New York
Customers
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More quotes by Anne M. Mulcahy
I learned how to be a learner. When you get in a job, the tendency is to say, 'I've got to know it. I've got to give direction to others. I'm in this job because I'm better and smarter.' I always took a different view, that the key was to identify the people who really knew and learn from them.
Anne M. Mulcahy
There is an explosion of information happening, yet people demand quick access to relevant content that cuts through the clutter.
Anne M. Mulcahy
My dad was an editor and a writer, and that's actually what I aspired to be.
Anne M. Mulcahy
Whenever an earthquake or tsunami takes thousands of innocent lives, a shocked world talks of little else.
Anne M. Mulcahy
Turnaround or growth, it's getting your people focused on the goal that is still the job of leadership.
Anne M. Mulcahy
We're long past having to defend or explain why women should be on boards, given all the data that shows how companies with female as well as male directors perform better. It's unfortunate when companies with a large percentage of women constituents don't reflect that in their boardrooms.
Anne M. Mulcahy
The hardware business is all about per-unit manufacturing cost and functionality. The services business is less asset-intensive and more dependent on people.
Anne M. Mulcahy
You should be accumulating really great relationships throughout your career.
Anne M. Mulcahy
You know a good board when you see one.
Anne M. Mulcahy
What do you really believe makes a difference in the company? For me it's really clear. It's about customers and employees. Everything else follows. If you take care of your customers and you have motivated employees, everything else follows.
Anne M. Mulcahy
Something as simple as better breastfeeding could save a million children a year.
Anne M. Mulcahy
Most of my career has been in sales. I spend 50% or more of my time with customers and employees, and I can't wait for it to be more than 50%.
Anne M. Mulcahy
You have to live the mission... love what you do.
Anne M. Mulcahy
Educated and productive young people are needed to help # LIFT their countries out of poverty and create a wealthier, more secure world.
Anne M. Mulcahy
If we could muster the same determination and sense of responsibility that saves a country like Japan - or a company like Xerox - then investing to save women and children who are dying in the developing world would be very good business.
Anne M. Mulcahy
Work/life benefits allow companies meaningful ways for responding to their employees' needs they can be a powerful tool for transforming a workforce and driving a business' success.
Anne M. Mulcahy
I have zero tolerance for people who don't come completely prepared. I expect contribution, I expect attendance, and I expect directors to take trips and visit the company's programs.
Anne M. Mulcahy
Entire families work for Xerox.
Anne M. Mulcahy
When I became CEO of Xerox 10 years ago, the company's situation was dire. Debt was mounting, the stock sinking and bankers were calling. People urged me to declare bankruptcy, but I felt personally responsible for tens of thousands of employees.
Anne M. Mulcahy
As much as it's sometimes hard to make choices about where you invest, it's equally hard to make choices about where you don't invest and what you eliminate.
Anne M. Mulcahy