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I have zero tolerance for people who don't come completely prepared. I expect contribution, I expect attendance, and I expect directors to take trips and visit the company's programs.
Anne M. Mulcahy
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Anne M. Mulcahy
Age: 72
Born: 1952
Born: October 21
Businessperson
Chief Executive Officer
Rockville Centre
New York
Program
Visit
Completely
Programs
Company
Zero
Come
Contribution
Take
Tolerance
People
Expect
Prepared
Attendance
Directors
Trips
More quotes by Anne M. Mulcahy
Whenever an earthquake or tsunami takes thousands of innocent lives, a shocked world talks of little else.
Anne M. Mulcahy
You know a good board when you see one.
Anne M. Mulcahy
Who you are, what your values are, what you stand forthey are your anchor, your north star. You won't find them in a book. You'll find them in your soul.
Anne M. Mulcahy
Boards without women - blacklist those suckers. It's 2011. They've had the time - it's significant that they don't have women.
Anne M. Mulcahy
I got a journalism degree. I started doing journalism - I interned at 'Cosmopolitan' magazine in the 1970s, which probably wasn't the best place for me, and I spent six or nine months freelancing. Anyway, I wasn't that good at it.
Anne M. Mulcahy
Investing in early childhood nutrition is a surefire strategy. The returns are incredibly high.
Anne M. Mulcahy
Most of my career has been in sales. I spend 50% or more of my time with customers and employees, and I can't wait for it to be more than 50%.
Anne M. Mulcahy
If we could muster the same determination and sense of responsibility that saves a country like Japan - or a company like Xerox - then investing to save women and children who are dying in the developing world would be very good business.
Anne M. Mulcahy
The Obama campaign is one of the greatest examples of what is possible in the brave new world of 21st Century marketing. They did a masterful job of connecting with minds, personalizing messages, refining old and new media, sending clear messages, and providing the feedback that enabled them to respond to the messages they heard.
Anne M. Mulcahy
What do you really believe makes a difference in the company? For me it's really clear. It's about customers and employees. Everything else follows. If you take care of your customers and you have motivated employees, everything else follows.
Anne M. Mulcahy
You have to live the mission... love what you do.
Anne M. Mulcahy
Sustainable development is a proven catalyst for Xerox innovation.
Anne M. Mulcahy
Entire families work for Xerox.
Anne M. Mulcahy
There is an explosion of information happening, yet people demand quick access to relevant content that cuts through the clutter.
Anne M. Mulcahy
Get face time with the customers.
Anne M. Mulcahy
I'm at the gym at 6, so I'm usually in my office by 7:15. And I try to not schedule a lot of meetings before 8. So I've got that first hour to get myself organized for the day and to make sure that I've structured what I want to do.
Anne M. Mulcahy
When you have that window of opportunity called a crisis, move as quickly as you can, get as much done as you can. There's a momentum for change that's very compelling.
Anne M. Mulcahy
The hardware business is all about per-unit manufacturing cost and functionality. The services business is less asset-intensive and more dependent on people.
Anne M. Mulcahy
One of the things we often miss in succession planning is that it should be gradual and thoughtful, with lots of sharing of information and knowledge and perspective, so that it's almost a non-event when it happens.
Anne M. Mulcahy
When I became CEO of Xerox 10 years ago, the company's situation was dire. Debt was mounting, the stock sinking and bankers were calling. People urged me to declare bankruptcy, but I felt personally responsible for tens of thousands of employees.
Anne M. Mulcahy