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The hardware business is all about per-unit manufacturing cost and functionality. The services business is less asset-intensive and more dependent on people.
Anne M. Mulcahy
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Anne M. Mulcahy
Age: 72
Born: 1952
Born: October 21
Businessperson
Chief Executive Officer
Rockville Centre
New York
Assets
Functionality
Dependent
Intensive
Cost
Hardware
Less
Unit
Business
Asset
People
Manufacturing
Units
Services
More quotes by Anne M. Mulcahy
You know a good board when you see one.
Anne M. Mulcahy
When you have that window of opportunity called a crisis, move as quickly as you can, get as much done as you can. There's a momentum for change that's very compelling.
Anne M. Mulcahy
Customers require the effective integration of technologies to simplify their workflow and boost efficiency.
Anne M. Mulcahy
An important mark of a good leader [is] to know you don’t know it all and never will.
Anne M. Mulcahy
I worked in sales. It was definable, it had a quantifiable approach to accomplishment that had a great deal of importance to me. It had a degree of clarity that I loved. And of course, it was core.
Anne M. Mulcahy
Whenever an earthquake or tsunami takes thousands of innocent lives, a shocked world talks of little else. I'll never forget the wrenching days I spent in Haiti last year for Save the Children just weeks after the earthquake.
Anne M. Mulcahy
Investing in early childhood nutrition is a surefire strategy. The returns are incredibly high.
Anne M. Mulcahy
People ask my mother whether she had any idea that I'd be CEO of a company some day, and she would say, 'Absolutely not. Totally out of the realm of possibility.' There was certainly nothing that would have been very predictable in my upbringing.
Anne M. Mulcahy
When I became CEO of Xerox 10 years ago, the company's situation was dire. Debt was mounting, the stock sinking and bankers were calling. People urged me to declare bankruptcy, but I felt personally responsible for tens of thousands of employees.
Anne M. Mulcahy
There's nothing quite as powerful as people feeling they can have impact and make a difference. When you've got that going for you, I think it's a very powerful way to implement change.
Anne M. Mulcahy
Most of my career has been in sales. I spend 50% or more of my time with customers and employees, and I can't wait for it to be more than 50%.
Anne M. Mulcahy
My dad was an editor and a writer, and that's really where I would have liked to have gone. But the genetic link was not intact there, so I wound up going into business. But I love to write, still. I'm not a great writer, but I enjoy it.
Anne M. Mulcahy
As much as it's sometimes hard to make choices about where you invest, it's equally hard to make choices about where you don't invest and what you eliminate.
Anne M. Mulcahy
Even under the most difficult circumstances you can have creative flexibility.
Anne M. Mulcahy
You should be accumulating really great relationships throughout your career.
Anne M. Mulcahy
Something as simple as better breastfeeding could save a million children a year.
Anne M. Mulcahy
Good leadership is about the company's success, not your own.
Anne M. Mulcahy
I left Xerox for the non-profit sector because it was clear to me that only public/private partnerships can pull off a turnaround plan at the scale we need to tackle global poverty.
Anne M. Mulcahy
Get face time with the customers.
Anne M. Mulcahy
I got a journalism degree. I started doing journalism - I interned at 'Cosmopolitan' magazine in the 1970s, which probably wasn't the best place for me, and I spent six or nine months freelancing. Anyway, I wasn't that good at it.
Anne M. Mulcahy
