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By the time I stepped down as Xerox's CEO in 2009 - and as chairman in January 2010 - Xerox had become the vibrant, profitable and revitalized company that it still is today. What made the difference was a strong turnaround plan, dedicated people and a firm commitment from company leaders.

Anne M. Mulcahy

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Anne M. Mulcahy
Age: 72
Born: 1952
Born: October 21
Businessperson
Chief Executive Officer
Rockville Centre
New York
Stills
Plan
Ceo
Still
Plans
January
Today
Difference
Chairman
Made
Leader
Profitable
Revitalized
Time
Differences
Dedicated
Xerox
People
Company
Firm
Turnaround
Strong
Leaders
Vibrant
Become
Commitment
Stepped

More quotes by Anne M. Mulcahy

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I learned how to be a learner. When you get in a job, the tendency is to say, 'I've got to know it. I've got to give direction to others. I'm in this job because I'm better and smarter.' I always took a different view, that the key was to identify the people who really knew and learn from them.
Anne M. Mulcahy
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Something as simple as better breastfeeding could save a million children a year.
Anne M. Mulcahy
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If you're a global company you are going to have jobs overseas. The reality is if we start taxing those jobs at a rate that makes them noncompetitive in those markets, the reality is that we're going to lose business.
Anne M. Mulcahy
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My dad was an editor and a writer, and that's really where I would have liked to have gone. But the genetic link was not intact there, so I wound up going into business. But I love to write, still. I'm not a great writer, but I enjoy it.
Anne M. Mulcahy
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When I became CEO of Xerox 10 years ago, the company's situation was dire. Debt was mounting, the stock sinking and bankers were calling. People urged me to declare bankruptcy, but I felt personally responsible for tens of thousands of employees.
Anne M. Mulcahy
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Entire families work for Xerox.
Anne M. Mulcahy
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There is an explosion of information happening, yet people demand quick access to relevant content that cuts through the clutter.
Anne M. Mulcahy
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As much as it's sometimes hard to make choices about where you invest, it's equally hard to make choices about where you don't invest and what you eliminate.
Anne M. Mulcahy
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Not everybody is created equal, and it's important for companies to identify those high potentials and treat them differently, accelerate their development and pay them more. That process is so incredibly important to developing first-class leadership in a company.
Anne M. Mulcahy
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I'm at the gym at 6, so I'm usually in my office by 7:15. And I try to not schedule a lot of meetings before 8. So I've got that first hour to get myself organized for the day and to make sure that I've structured what I want to do.
Anne M. Mulcahy
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The Obama campaign is one of the greatest examples of what is possible in the brave new world of 21st Century marketing. They did a masterful job of connecting with minds, personalizing messages, refining old and new media, sending clear messages, and providing the feedback that enabled them to respond to the messages they heard.
Anne M. Mulcahy
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You should be accumulating really great relationships throughout your career.
Anne M. Mulcahy
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Customers require the effective integration of technologies to simplify their workflow and boost efficiency.
Anne M. Mulcahy
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What do you really believe makes a difference in the company? For me it's really clear. It's about customers and employees. Everything else follows. If you take care of your customers and you have motivated employees, everything else follows.
Anne M. Mulcahy
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The hardware business is all about per-unit manufacturing cost and functionality. The services business is less asset-intensive and more dependent on people.
Anne M. Mulcahy
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Employees who believe that management is concerned about them as a whole person - not just an employee - are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability.
Anne M. Mulcahy
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Sustainable development is a proven catalyst for Xerox innovation.
Anne M. Mulcahy
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Employees are a company's greatest asset - they're your competitive advantage. You want to attract and retain the best provide them with encouragement, stimulus, and make them feel that they are an integral part of the company's mission.
Anne M. Mulcahy
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Boards without women - blacklist those suckers. It's 2011. They've had the time - it's significant that they don't have women.
Anne M. Mulcahy
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The day I was announced as CEO, I think the stock dropped another 20%.
Anne M. Mulcahy