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Whenever an earthquake or tsunami takes thousands of innocent lives, a shocked world talks of little else.
Anne M. Mulcahy
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Anne M. Mulcahy
Age: 72
Born: 1952
Born: October 21
Businessperson
Chief Executive Officer
Rockville Centre
New York
Else
Earthquakes
Littles
Talks
Little
Shocked
World
Thousands
Innocent
Whenever
Tsunami
Takes
Earthquake
Lives
Haiti
More quotes by Anne M. Mulcahy
You have to live the mission... love what you do.
Anne M. Mulcahy
What do you really believe makes a difference in the company? For me it's really clear. It's about customers and employees. Everything else follows. If you take care of your customers and you have motivated employees, everything else follows.
Anne M. Mulcahy
I left Xerox for the non-profit sector because it was clear to me that only public/private partnerships can pull off a turnaround plan at the scale we need to tackle global poverty.
Anne M. Mulcahy
Even under the most difficult circumstances you can have creative flexibility.
Anne M. Mulcahy
You know a good board when you see one.
Anne M. Mulcahy
There's nothing quite as powerful as people feeling they can have impact and make a difference. When you've got that going for you, I think it's a very powerful way to implement change.
Anne M. Mulcahy
Employees who believe that management is concerned about them as a whole person - not just an employee - are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability.
Anne M. Mulcahy
An important mark of a good leader [is] to know you don’t know it all and never will.
Anne M. Mulcahy
Turnaround or growth, it's getting your people focused on the goal that is still the job of leadership.
Anne M. Mulcahy
I got a journalism degree. I started doing journalism - I interned at 'Cosmopolitan' magazine in the 1970s, which probably wasn't the best place for me, and I spent six or nine months freelancing. Anyway, I wasn't that good at it.
Anne M. Mulcahy
I have zero tolerance for people who don't come completely prepared. I expect contribution, I expect attendance, and I expect directors to take trips and visit the company's programs.
Anne M. Mulcahy
When parents are confident that their children will live, they have fewer of them. They invest more in each child's food, health and education.
Anne M. Mulcahy
I'm not formal and I'm impatient. So I think my team would say that when she starts tapping her pen and the leg starts moving quickly, that it's time to move on. I'm not good at long, drawn-out kinds of sessions.
Anne M. Mulcahy
Most of my career has been in sales. I spend 50% or more of my time with customers and employees, and I can't wait for it to be more than 50%.
Anne M. Mulcahy
By the time I stepped down as Xerox's CEO in 2009 - and as chairman in January 2010 - Xerox had become the vibrant, profitable and revitalized company that it still is today. What made the difference was a strong turnaround plan, dedicated people and a firm commitment from company leaders.
Anne M. Mulcahy
When I became CEO of Xerox 10 years ago, the company's situation was dire. Debt was mounting, the stock sinking and bankers were calling. People urged me to declare bankruptcy, but I felt personally responsible for tens of thousands of employees.
Anne M. Mulcahy
I learned how to be a learner. When you get in a job, the tendency is to say, 'I've got to know it. I've got to give direction to others. I'm in this job because I'm better and smarter.' I always took a different view, that the key was to identify the people who really knew and learn from them.
Anne M. Mulcahy
People ask my mother whether she had any idea that I'd be CEO of a company some day, and she would say, 'Absolutely not. Totally out of the realm of possibility.' There was certainly nothing that would have been very predictable in my upbringing.
Anne M. Mulcahy
The day I was announced as CEO, I think the stock dropped another 20%.
Anne M. Mulcahy
Who you are, what your values are, what you stand forthey are your anchor, your north star. You won't find them in a book. You'll find them in your soul.
Anne M. Mulcahy