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You can be totally rational with a machine. But if you work with people, sometimes logic often has to take a backseat to understanding.
Akio Morita
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Akio Morita
Age: 78 †
Born: 1921
Born: January 26
Died: 1999
Died: October 3
Businessman
Businessperson
Engineer
Physicist
Totally
Machines
Understanding
Often
Take
Backseat
Sometimes
Machine
Work
Rational
People
Logic
More quotes by Akio Morita
The remarkable thing about management is that a manager can go on for years making mistakes that nobody is aware of, which means that management can be a kind of a con job.
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We treat employees as a member of the family. If management take the risk of hiring them, we have to take the responsibility for them.
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I established the rule that once we hire an employee, his school records are a matter of the past and are no longer used to evaluate his work or decide on his promotion.
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I consider it my job to nurture the creativity of the people I work with because at Sony we know that a terrific idea is more likely to happen in an open, free and trusting atmosphere than when everything is calculated, every action analysed and every responsibility assigned by an organisation chart.
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The patron saint of Japanese quality control, ironically, is an American named W. Edwards Deming, who was virtually unknown in his own country until his ideas of quality control began to make such a big impact on Japanese companies.
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(Japanese Government believes that if you have a big laboratory with all the latest equipment and good funding it will automatically lead to creativity. It doesn't work that way.
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I have always made it a point to know our employees, to visit every facility of our company, and to try to meet and know every single employee.
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I believe people work for satisfaction.
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America looks 10 minutes ahead Japan looks 10 years.
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If we face recession, we should not lay off employees the company should sacrifice a profit. It's management's risk and management's responsibility. Employees are not guilty why should they suffer?
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Of course we have to make a profit, but we have to make a profit over the long haul, not just the short term, and that means we must keep investing in research and development - it has run consistently about 6 percent of sales at Sony - and in service.
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More people are interested in trying to shuffle paper assets around than building lasting assets by producing real goods.
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Management of an industrial company must be giving targets to the engineers constantly that may be the most important job management has in dealing with its engineers.
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The important thing in my view is not to pin the blame for a mistake on somebody, but rather to find out what caused the mistake.
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A company will get nowhere if all of the thinking is left to management.
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We want everybody to have the best facilities in which to work, but we do not believe in posh and impressive private offices.
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If you don't want Japan to buy it, don't sell it.
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If you go through life convinced that your way is always best, all the new ideas in the world will pass you by.
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Without an organisation that can work together, sometimes over a very long period, it's difficult to see new projects to fruition.
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The company must not throw money away on huge bonuses for executives or other frivolities but must share its fate with the workers.
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