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You can be totally rational with a machine. But if you work with people, sometimes logic often has to take a backseat to understanding.
Akio Morita
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Akio Morita
Age: 78 †
Born: 1921
Born: January 26
Died: 1999
Died: October 3
Businessman
Businessperson
Engineer
Physicist
People
Logic
Totally
Machines
Understanding
Often
Take
Backseat
Sometimes
Machine
Work
Rational
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When I find an employee who turns out to be wrong for the job, I feel it is my fault because I made the decision to hire him.
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Japanese people tend to be much better adjusted to the notion of work, any kind of work, as honorable.
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If we do our best and make efforts, a peaceful and great future will become ours without fail. Whether we succeed or not depends on the strength of our resolve and the amount of our endeavor.
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Our plan is to lead the public with new products rather than ask them what kind of products they want.
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Once you have a staff of prepared, intelligent, and energetic people, the next step is to motivate them to be creative.
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We don't believe in market research for a new product unknown to the public. So we never do any.
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While the United States has been busy creating lawyers, we have been busier creating engineers.
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A company will get nowhere if all of the thinking is left to management.
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I believe one of the reasons we went through such a remarkable growth period was that we had this atmosphere of free discussion.
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Management of an industrial company must be giving targets to the engineers constantly that may be the most important job management has in dealing with its engineers.
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The remarkable thing about management is that a manager can go on for years making mistakes that nobody is aware of, which means that management can be a kind of a con job.
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We treat employees as a member of the family. If management take the risk of hiring them, we have to take the responsibility for them.
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From a management standpoint, it is very important to know how to unleash people's inborn creativity. My concept is that anybody has creative ability, but very few people know how to use it.
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(Japanese Government believes that if you have a big laboratory with all the latest equipment and good funding it will automatically lead to creativity. It doesn't work that way.
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The only sure thing is that in business there are no sure things.
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If you don't want Japan to buy it, don't sell it.
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The patron saint of Japanese quality control, ironically, is an American named W. Edwards Deming, who was virtually unknown in his own country until his ideas of quality control began to make such a big impact on Japanese companies.
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If we face recession, we should not lay off employees the company should sacrifice a profit. It's management's risk and management's responsibility. Employees are not guilty why should they suffer?
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