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Listen to your customers, but don't always build exactly what they're telling you. This is a really key distinction around building enterprise software.

Aaron Levie

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Aaron Levie
Age: 38
Born: 1985
Born: December 27
Entrepreneur
Seattle
Washington
Build
Listen
Software
Building
Distinction
Around
Enterprise
Really
Customers
Always
Telling
Keys
Exactly

More quotes by Aaron Levie

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Do things that incumbents can't or won't do because it's economically or technically infeasible.
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If people don't think the odds are against you, you're doing it wrong.
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Always look for these changing technology factors- any market that has a significant change in the underlying raw materials ...or enabling factors, is an environment that is about to change in a very significant way.
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Too little process and you can't get good work done. Too much process and you can't get any work done. Most companies never find the middle.
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I interned at Miramax and subsequently at Paramount because I was really curious about the future of entertainment - how were we going to get films online? While the inspiration for Box didn't come from that experience directly, it was very obvious that bigger businesses had a lot of slow processes and cumbersome technology.
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The most customer-centric organizations can answer any question by deciding what's best for the customer, without ever having to ask.
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My workday begins around 11 A.M., with a cup of black coffee in each hand. If I had more hands, there would be more coffee.
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There's a lot of pride that business owners have. It's actually really critical that pride and ownership extends to everyone in the organization. I think of everyone is in the same boat in driving the company forward.
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Jeff Bezos is opening a retail store and owns a newspaper. Turns out everything we thought about the Internet is wrong.
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If you're in your early 20s and you're hanging out with a bunch of other people in their early 20s, nobody has a sense of the kinds of problems that real 'workers' run into every day. They're running into a completely different set of problems like 'what's the party going on right now that I should be going to?
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You can look at the cost structure of an incumbent company and discover: where are they not going to be able to drop their prices... because that business model is fundamental to the existence of the company.
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Any time where the delta b/w what is possible and how things work today is at its widest, that's an opportunity to go build new technology.
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If every customer is using your product correctly, you'll never learn anything interesting about what to do next.
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I don't use many apps. I use naps.
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If there could've ever been a magical time to build an enterprise software company, now is absolutely that time.
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Companies have never won. You're always either fighting for survival, or fighting for relevance.
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The chance of failure is almost always better than the guarantee of never knowing.
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It's unfortunate biologically we have to sleep.
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Why we do what we do: that moment when you get to see the future on your computer screen before the rest of the world.
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Better to be right about the trend and wrong about the implementation, than the other way around.
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